What to Do If It Leaks
The information on this web site is supplemental to the printed instructions that came with your water heater. To reduce the risk of property damage, serious injury or death, read and follow all labels on the water heater and the safety instructions in the printed owner's manual.
Step 1: Tools and Supplies
Pipe joint compound or plumber's tape
Shop rags or paper towels
Water pressure gauge with a lazy hand
Wrench
Pressure reducing valve
Thermal expansion tank
Step 2: Turn Power OFF
Locate the water heater's circuit breaker and turn it OFF (or remove the circuit's fuses).
WARNING! Before working on the water heater, use a non-contact circuit tester or volt meter to make sure power is off. Working on an energized appliance can cause electrical burns, electrocution or death.
Step 3: Dry Any Visible Water
To more easily identify where a leak is coming from, dry up any drips using paper towels.
Step 4: Remove Insulation
Remove the insulation from the water pipes, if present.
Step 5: Use Paper Towels to Identify Leak Points
Using a fresh, dry paper towel, press the paper towel against the inlet and outlet connections and check for water droplets or moisture.
Step 6: Try Tightening Leaking Connections First
If the paper towel gets wet, try tightening the connection.
Step 7: Redo the Connections if Necessary
Be sure to turn water OFF before doing this step.
In some cases, you may have to remove the threaded connection.
Step 8: Clean the Threaded Connection
Clean the threads and gaskets.
Step 9: Reapply Pipe Joint Compound or Plumber's Tape
Reapply pipe joint compound or plumber's tape, if used.
Step 10: Tighten Connection
Replace the threaded connection and re-tighten.
Step 11: Check the T&P Discharge Pipe for Drips
Drips coming from the T&P discharge pipe almost always mean the home's water pressure is too high or a thermal expansion tank is needed or both.
Step 12: Install a Thermal Expansion Tank
A Thermal Expansion Tank is often needed to stop drips from the T&P valve.
Replacing the T&P valve almost never stops the drips because T&P valves rarely fail and almost all drips from the T&P valve are due to high water pressure and/or thermal expansion.
See Maintenance section for information about Pressure Reducing Valves and Thermal Expansion Tanks.
Step 13: Check Your Home's Water Pressure
High water pressure is one of the main reasons water heaters leak prematurely.
Plumbing codes require that your home's water pressure be 80 pounds per square inch (psi) or less. Most experts recommend 50-60 psi.
If your old water heater leaked prematurely, check your home's water pressure with a pressure gauge with a lazy hand (available at hardware stores and home centers for a few dollars). Measure the water pressure over a 24-hour period. (Water pressures are highest at night.)
Step 14: Protect Appliances by Installing a Pressure Reducing Valve
Plumbing codes require that your home's water pressure be no higher than 80 psi. If your water pressure exceeds 80 psi, install a Pressure Reducing Valve.
Pressure Reducing Valves are adjustable. Most experts recommend setting the Pressure Reducing Valve to 50 - 60 psi.
Controlling high water pressure helps protect your water heater, toilet valves, washing machine hoses, and the electronic valves on washing machines, dishwashers, ice makers and other appliances.
Step 15: Check Other Threaded Connections
There are several threaded connection points on the water heater such as the T&P valve and the drain valve.
Use a dry paper towel to determine the source of the leak.
Step 16: Remove and Reapply Pipe Joint Compound
Before removing the threaded connection, be sure to drain the tank. See Draining and Flushing in the Maintenance section.
In most cases, a leaking threaded connection will have to be removed and pipe joint compound reapplied in order to stop the drips.
Step 17: Turn Power ON
Once the source of the leak has been found and fixed, make sure tank is completely full of water. Turn power ON.
It is extremely rare for a new water heater tank to leak. "Leaks" involving a new water heater are almost always from threaded connections or the home's plumbing pipes.