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Count the Flash Code

This is a continuation of previous steps. If you started here, please refer to previous steps to ensure you've followed all safety precautions.

The information on this web site is supplemental to the printed instructions that came with your water heater. To reduce the risk of property damage, serious injury or death, read and follow all labels on the water heater and the safety instructions in the printed owner's manual.

Step 1: Pilot Lights, Status Light Flashes

  • Look at the Status Light on the gas control valve.

  • If the Status Light is flashing more than once every three seconds or not flashing at all, select the appropriate code below.

  • If the Status Light is flashing once every three seconds, the pilot light is lit and the gas control valve is working properly. Make sure the gas control valve is turned to "Hot" and wait for the water heater to heat back up.

  • It may take several hours for the water to heat up.

No Status Light
1 Flash
2 Flash
4 Flash
5 Flash
7 Flash
8 Flash
Continuous Light